Privacy Policy —
How tk66 Protects Your Data

1 Introduction

tk66 ("we", "us", "our") operates the online casino and sports betting platform accessible at tk66.cam (the "Platform"). We are committed to protecting the personal data of all individuals who access and use the Platform, including registered Players, visitors, and prospective customers located in Bangladesh.

This Privacy Policy describes the types of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, the security measures we employ to protect it, and the rights available to you as a data subject. This Privacy Policy applies to all services offered through the tk66 Platform, including cricket betting, casino games, slot games, Teen Patti, Dreams of Macao, and all account management services.

This Privacy Policy should be read alongside our Terms and Conditions, which are available at /terms-conditions, and our Responsible Gaming Policy, available at /responsible-gaming. By registering an Account or otherwise using the Platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2 Personal Data We Collect

tk66 collects personal data in several categories depending on how you interact with the Platform. The categories of personal data we may collect include, but are not limited to, the following:

2.1 Identity & Registration Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (required for age verification — Players must be aged 18 or over)
• Gender (optional, where provided during registration)
• Nationality and country of residence
• National Identity Card (NID) number or passport number, where submitted for verification
• Username and hashed password credentials

2.2 Contact Data

• Email address (primary communication channel)
• Mobile phone number (used for account verification and, where opted in, promotional notifications)
• Residential address including city, district, and postcode (e.g., Dhaka, Chittagong, Sylhet, Khulna)

2.3 Financial & Transaction Data

• Payment method details including bKash account number, Nagad number, Rocket number, Upay number, and/or bank account reference
• Deposit and withdrawal transaction records including amounts in Bangladeshi Taka (BDT), timestamps, and transaction reference numbers
• Account balance history and betting/gaming transaction history
• Bonus and promotion eligibility records

2.4 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, browser type and version
• Pages visited, time spent on each page, click-path data, and Platform navigation patterns
• Game session data including games played, stakes placed, outcomes, and session duration
• Login timestamps and Account activity logs

2.5 Communications Data

• Content of messages sent to tk66 support via email or any in-Platform messaging feature
• Records of support ticket submissions and their resolution
• Feedback, complaints, and dispute correspondence

3 How We Collect Your Data

tk66 collects personal data through the following channels and methods:

• Direct Registration: When you create an Account on the tk66 Platform via the tk66 Login page, you provide identity, contact, and financial data directly to us.
• Account Activity: Data is generated automatically as you use the Platform — placing bets, playing games, making deposits and withdrawals, and interacting with Platform features.
• Identity Verification Submissions: When you submit KYC (Know Your Customer) documents in response to a verification request, the submitted documents and the data extracted from them are collected and stored.
• Payment Processing: Transaction data is recorded each time you initiate a deposit or withdrawal through payment partners including bKash, Nagad, Rocket, Upay, or supported banks.
• Cookies and Tracking Technologies: Technical and usage data is collected automatically when you visit the Platform via cookies, pixel tags, and similar technologies. See Section 7 for full details.
• Support Communications: Communications data is collected when you contact the tk66 support team by email or through any in-Platform contact mechanism.
• Third-Party Sources: In limited circumstances, we may receive supplementary data from third-party identity verification providers or fraud-prevention services to validate information you have provided.

4 Purposes for Which We Process Your Data

tk66 processes your personal data for the purposes set out in the table below. Each purpose is linked to a legal basis which is described in full in Section 5.

5 Legal Basis for Processing

tk66 processes your personal data only where we have a valid legal basis for doing so. The legal bases we rely upon are described below:

• Contract Performance: Processing is necessary to enter into or perform our contractual obligations to you as a registered Player, including account management, payment processing, and game delivery.
• Legal Obligation: Processing is required for us to comply with applicable legal obligations, including age verification, identity verification (KYC), anti-money-laundering (AML) requirements, and record-keeping duties.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by tk66, provided those interests are not overridden by your fundamental rights and freedoms. This includes fraud prevention, platform security, responsible gaming monitoring, and service improvement analytics.
• Consent: Where we process your data on the basis of consent — for example, sending marketing communications or promotional notifications — you may withdraw your consent at any time by contacting [email protected] or updating your Account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Third Parties

tk66 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with the following categories of recipients strictly on a need-to-know basis and subject to appropriate safeguards:

6.1 Payment Service Providers

To process deposit and withdrawal transactions, tk66 shares necessary financial and identity data with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These providers process data under their own privacy policies and are bound by contractual data processing terms with tk66.

6.2 Game Content Providers

Third-party game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical session data (such as a pseudonymous player session token) required to deliver game content. These providers do not receive your full identity or financial data unless specifically required for game operation.

6.3 Identity Verification Partners

To satisfy KYC and age verification requirements, tk66 may engage third-party identity verification service providers. These providers process identity documents and biometric checks (where applicable) on our behalf under strict contractual and security obligations.

6.4 Legal and Regulatory Authorities

tk66 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, valid legal process, or where necessary to protect the rights, property, or safety of tk66, its Players, or the public.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving tk66, your personal data may be transferred to the successor entity. We will notify you of any such transfer via email or a prominent notice on the Platform prior to your data being transferred.

7 Cookies & Tracking Technologies

tk66 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, analyse usage patterns, and improve the overall user experience. A cookie is a small text file placed on your device when you visit the Platform.

7.1 Types of Cookies Used

• Strictly Necessary Cookies: These are essential for the Platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymous data about how visitors use the Platform — pages visited, time on site, errors encountered — to help tk66 improve the user experience. The data collected is aggregated and does not identify you personally.
• Functional Cookies: These remember your preferences such as language settings and last-visited sections to provide a more personalised experience on return visits.
• Marketing Cookies: Where you have given consent, these cookies may track your visit to the Platform to enable tk66 to deliver more relevant promotional content. You may withdraw this consent at any time.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse, delete, or selectively accept cookies. Please note that disabling certain cookies may affect Platform functionality and your user experience. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

8 Data Retention

tk66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods we apply are as follows:

• Active Account Data: Retained for the duration of your Account's active status plus a period of five (5) years following Account closure, to comply with anti-money-laundering and record-keeping obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, in accordance with applicable financial record-keeping requirements.
• KYC / Identity Documents: Copies of identity verification documents are retained for five (5) years from the date of submission or Account closure, whichever is later.
• Support Communications: Customer support correspondence is retained for three (3) years from the date of resolution.
• Technical / Log Data: Server logs and usage analytics data are retained for up to twelve (12) months, after which they are anonymised or deleted.
• Marketing Preferences: Records of your marketing consent and preferences are retained for as long as the consent remains in force, plus three (3) years thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9 Data Security

tk66 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security practices include:

• SSL/TLS encryption for all data transmitted between your device and the tk66 Platform
• Encryption of sensitive data at rest, including password hashing using industry-standard algorithms
• Role-based access controls that restrict staff access to personal data on a strict need-to-know basis
• Regular penetration testing and vulnerability assessments of Platform infrastructure
• Automated intrusion detection and monitoring systems operating around the clock
• Multi-factor authentication requirements for administrative access to data systems
• Staff training on data protection obligations and security best practices
• Incident response procedures to detect, report, and remediate any personal data breach promptly

While tk66 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. If you have reason to believe that your tk66 Account has been compromised, you must contact [email protected] immediately.

10 Your Data Rights

As a data subject, you hold a number of rights in respect of the personal data that tk66 holds about you. These rights are described below. To exercise any of these rights, please contact the tk66 support team at [email protected] with the subject line "Data Rights Request" and a description of your specific request.

• Right of Access: You have the right to request a copy of the personal data that tk66 holds about you, along with information about how it is processed.
• Right to Rectification: You have the right to request that tk66 correct any inaccurate or incomplete personal data held about you. For basic Account details, you may update these directly within your Account settings.
• Right to Erasure: You may request that tk66 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing. This right is subject to exceptions where retention is required by law (e.g., AML record-keeping).
• Right to Restriction of Processing: You may request that tk66 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is contested.
• Right to Data Portability: Where processing is based on consent or contract performance and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where it is based on legitimate interests. You may also object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

tk66 will respond to all data rights requests within a reasonable timeframe, typically within 30 calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days with prior notice to you.

11 Children's Privacy

The tk66 Platform is strictly intended for use by adults aged 18 years and above. tk66 does not knowingly collect, process, or store personal data from any individual under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated Account.

If you are a parent or guardian and believe that a person under the age of 18 has registered an Account on the tk66 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12 Third-Party Links & Services

The tk66 Platform integrates services from third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While tk66 exercises due diligence in selecting and contractually binding these providers, each provider operates under its own privacy policy in respect of data processed within its own systems.

tk66 is not responsible for the privacy practices of any third-party provider whose services are accessible via the Platform. We encourage you to review the privacy policies of any third-party service you interact with through the tk66 Platform.

13 Updates to This Privacy Policy

tk66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or Platform services. The effective date displayed at the top of this document will be updated to reflect the date of the most recent revision.

Where changes are material — meaning they significantly affect your rights or the way we process your personal data — tk66 will provide advance notice to registered Players via the email address associated with their Account, or through a prominent banner notification on the Platform.

Your continued use of the tk66 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which tk66 processes your personal data, please contact our dedicated data support team using the details below. All privacy-related correspondence is handled with strict confidentiality.

When contacting us about a data rights request, please include your registered Account username and a clear description of your request to help us process it as efficiently as possible.